We usually ship online orders within 2-3 business days. If anything looks off with your order, email us directly and we will take care of it as quickly as possible.
Most online orders usually ship within 2-3 business days.
Carrier delivery time is separate from processing time. If we cannot ship within the promised timeframe, we will contact you with a revised date and the option to cancel for a refund rather than requiring you to wait.
Orders of $200 or more qualify for free shipping at checkout.
Orders under that threshold will show the available shipping rate options during checkout.
We do not accept standard returns on online orders.
If an item arrives damaged, incorrect, or missing, contact us with your order details so we can investigate and arrange an appropriate replacement or refund. This policy does not limit rights provided by applicable law.
Questions or problems with an order? Contact us for help. You remain free to share an honest review or use the dispute options provided by your payment provider.
Email [email protected] and we will help you sort it out.
Stream purchases remain closed during setup. When available, LIVE RIPS packs are opened on stream rather than shipped sealed. Include bulk means all cards ship. For Pokemon no-bulk orders, we ship the rare-slot card, reverse-holo/foil slots, and all hits. Pack contents and collectible value are not guaranteed.
US shipping and handling is charged per order using flat tiers: 1-5 packs cost $6.99 without bulk or $7.99 with bulk; 6-12 packs cost $7.99 without bulk or $9.99 with bulk; 13-25 packs cost $8.99 without bulk or $12.99 with bulk. Each booster bundle counts as six packs. The order limit is 25 opened packs, with no automatic combined shipping. These charges may differ from actual USPS postage; they are not individual carrier quotes. We cover postage differences without an additional postage bill to you. Taxes appear in Stripe before payment.
Contact us before your order is opened if you need a change or cancellation. Existing shipping and returns terms and applicable consumer protections still apply.